Privacy notice and cookies

• Account and identity details such as your name, email address, phone number, role, and verification status.
• Vehicle enquiries, service requests, booking information, order details, payment references, and messages you send us.
• Technical information such as IP address, browser type, device information, access times, and pages viewed.
• Any images, documents, reviews, or other content you choose to submit.

• Create and secure your account, verify your email, and authenticate sign-ins.
• Respond to enquiries and process vehicle, part, booking, workshop, and payment-related requests.
• Send service messages, receipts, status updates, and security notifications.
• Prevent fraud, investigate misuse, maintain audit records, and protect users and AutoHub.
• Understand performance and improve the reliability and usefulness of our services.

AutoHub uses essential cookies and local browser storage to keep you signed in, remember necessary preferences, protect forms, and provide core site functions. These technologies may also help us understand whether features are working correctly.

You can control cookies in your browser. Blocking essential cookies may prevent sign-in, account, booking, or checkout features from working properly.

We share personal information only where it is needed to provide the service, follow your instructions, protect the platform, or comply with law. This can include authorised AutoHub staff and branches, payment processors, hosting and communication providers, professional advisers, and public authorities with a lawful request.

We do not sell your personal information. Service providers may only process it for agreed purposes and must protect it appropriately.

We keep personal information only for as long as it is reasonably needed for the purpose collected, including account administration, transaction records, fraud prevention, dispute handling, and legal obligations.

We use technical and organisational safeguards designed to protect information. No online system is completely risk-free, so you should also use a strong password and protect access to your email and devices.

We may need to verify your identity before completing a privacy request. Some information must be retained where required for legal, security, or transaction-record purposes.

• Ask for access to or correction of your personal information.
• Ask us to delete or restrict information where the law allows.
• Object to certain processing or withdraw consent where processing depends on consent.
• Ask questions or make a complaint about how your information is handled.

We may update this notice when our services, legal requirements, or data practices change. The latest version will appear on this page with its revision date. For material changes, we may also provide an account or email notice where appropriate.