Terms & conditions

These conditions apply to vehicle enquiries, service bookings, parts orders, workshop work, payment confirmations, and other transactions arranged through AutoHub. They supplement the general Terms of Service.

We aim to present vehicle descriptions, images, mileage, features, and prices accurately. Details may contain errors or change before a transaction is confirmed. An online listing is an invitation to enquire and does not reserve a vehicle or create a completed sale.

• Confirm important specifications and availability with AutoHub before making a commitment.
• Inspect the vehicle and review the relevant ownership, service, and condition documents.
• Do not rely on photographs alone when assessing condition, colour, dimensions, or equipment.

A requested date or time is not final until confirmed. Estimates are based on information available at the time and may change if inspection identifies additional work or parts. We will seek approval before carrying out material work outside an agreed scope, except where immediate action is reasonably necessary for safety and permitted by law.

You should provide accurate vehicle and fault information and remove valuables before handing over a vehicle.

Part descriptions and compatibility guidance are provided to help selection. You are responsible for supplying accurate vehicle information, including model, year, engine, and identification details where requested. Compatibility is confirmed only when stated in the accepted order.

Images may be illustrative. Packaging and minor appearance can differ without affecting the stated function or specification.

• Prices are shown in the currency indicated and may change before acceptance.
• Taxes, delivery, installation, inspection, or administrative charges will be identified where applicable.
• A payment is complete only after it is successfully processed and confirmed in our records.
• If a price is clearly incorrect, we may cancel the affected request and return any amount received.

Cancellation, return, and refund eligibility depends on the type of product or service, its status, whether work has started, whether a part was specially ordered, and applicable consumer law. Contact AutoHub as soon as possible if you need to cancel or report a problem.

Approved refunds are returned through an available method after necessary checks. Processing time can depend on the payment provider. Custom, installed, used, damaged, or correctly supplied electrical parts may have limited return eligibility where permitted by law.

AutoHub is responsible for losses that are a reasonably foreseeable result of our breach, subject to applicable law. We are not responsible for loss caused by inaccurate information you provide, unauthorised account use outside our control, or events we could not reasonably prevent.

Nothing here excludes responsibility that cannot legally be excluded. If something goes wrong, contact us with the relevant booking, order, vehicle, or payment reference so we can investigate.